Using Deeplinks in the Performance Center

Overview

This document describes how to create deeplinks in the Performance Center. Deeplinks are an
excellent way to direct users to specific content via email, web sites or other communication channels.
This document is divided into the following sections:

• Content Deeplinks
• Course Deeplinks

Content Deeplinks

When creating a deeplink to content (pdf files, html pages, etc.), you must ensure that the display item
you are creating the deeplink for is active and permissioned so that your audience will be able to view
the display item content.

Steps to Create Content Deeplinks

1. Go to the Admin for your campus/center.
2. Open up the Display Groups section of the admin. All of your deeplinks to content can be found
   under this area of the admin.
3. Locate the display item. Most will be in areas like the Main Menu, News, Quicklinks, and Events.
4. Once you select the display item, the display item properties will appear on the right side of the
   admin page.
5. Click on the deeplink link on the upper right hand corner of the display item properties.
6. You may now copy the deeplink for use in emails or outside websites.

Content Deeplink Behaviour

When a user clicks on the deeplink for your content item, the system will check to see what locale the
user has set in their profile. If there is a locale version of your asset that matches the user’s locale, it will
return that locale version. If there is not a locale version of the asset, it will return the English version
(or default language version) of the asset.*

Course Deeplinks

When creating deeplinks to courses you must ensure that the course you are creating the deeplink for is
active and is mapped to a catalog that your audience has access to.

Steps to Create Course Deeplinks

1. Go to the Admin for your campus/center.
2. Open up the Training section of the admin.
3. Select Manage Courses.
4. Search for and select a course.
5. Click on the deeplink link on the upper right hand corner of the course properties.
6. You may now copy the deeplink for use in emails or outside websites.

Course Deeplink Behaviour

Course deeplinks follow the following best match logic:

• If you are in progress on a course, you will be taken to the version of the course you are in
  progress on. For example, if you have started and have not completed a course in Chinese, you
  will see the Chinese locale version of the course even if your locale is set to English.
• If you are not in progress on the course and there is an active course language version of the
  course that matches your locale, you will be taken to the active version of the course that
  matches your locale. For example, if your locale is set to French and the course you are
  deeplinking to has an English language version and a French language version, you will be taken
  to the French version of the course.
• If you are not in progress on the course and there is no course language version of the course
  that matches your locale, it will return the English version of the course if the English version is
  active.* For example, if your locale is set to German and the course you are deeplinking to does
  not have a German language version of the course, you will be taken to the English version of
  the course (if your campus allows it).

*The default language is English. In addition, the majority of our clients have set their campus so that if
there is no locale version of a course or asset, it will show the default language version.